artificial intelligence

Machine Learning’s Secret Sauce? Getting Your Data Right

PHOTO: catherine When it comes to new marketing technology obsessions, it’s easy to see why the likes of artificial intelligence (AI), cognitive computing and machine learning generate such hype. These evocative-sounding technologies conjure images of a brave new world where marketers can sit back, relax and let the machine do real-time, personalized, one-to-one marketing with effortless ease. 'Intelligent' Tech Needs Trustworthy Data...

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Why Organizations Are Turning To Artificial Intelligence

PHOTO: Shutterstock There's no doubt that AI adoption is increasing, in fact, a recent article from Forbes stated that 80 percent of business are investing in AI. Oracle CEO Mark Hurd agrees and is betting the fortunes of Oracle on the fact that more than half of enterprise data will be managed autonomously by 2020. “The future is autonomous,” Hurd told the...

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Why the Future of Work Requires Humans and Machines to Coexist in Harmony

PHOTO: Jehyun Sung Contrary to Hollywood hype and the warnings of doomsayers, workers shouldn’t be fearful of artificial intelligence (AI) and other technologies that power automated systems. Quite the opposite, they should embrace them. In many cases, the arrival of intelligent machines could have a positive impact not just on businesses and their performance, but on human workers as well. In fact,...

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For the Intelligent Workplace to Succeed, We Must Shore Up Our Foundations

PHOTO: Avi Richards Three years ago, I attended an event where a representative from IBM presented on the potential of Watson in various sectors. The presentation turned out to be very good, but unfortunately we had to wait 10 minutes while an AV guy sorted out the projector, cable and other assorted issues before it could start. The irony of a...

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Automation’s Evolution and Promising Future

PHOTO: Aaron Barnaby In its simplest form, automation includes any improvement to a process that reduces human labor while resulting in an outcome that’s the same or better than that of the previous process. The goals of automation include improvements not only in productivity but also in quality and consistency. Most of us are familiar with information systems that automate and...

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The Time for Artificial Intelligence Is Now

Artificial intelligence is impacting all aspects of the business, including enterprise search and big data applications. But it comes with some challenges PHOTO: Dino Reichmuth Businesses have been relying on search and big data analytics for many years to gain insight into their data. In recent years, these technologies have evolved rapidly and now incorporate machine learning and artificial intelligence, and they increasingly...

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Top 14 Chatbot Building Platforms of 2017

Chatbots are becoming more commonplace on platforms like Facebook messenger, Slack, Whatsapp and even within company websites and apps. Some brands are leveraging chatbots to enhance customer experiences, while others are deploying them in-house to shape up their digital workplaces. As for the future, Gartner is forecasting that the average human will have more conversations with bots than with their spouse. What Is A Chatbot Builder? A chatbot builder,...

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9 Technology Trends Shaping the Digital Workplace in 2018

These digital workplace technology trends took root in 2017, but we can expect to see more of them in 2018. PHOTO: Eddie Kopp Over the past 12 months, the digital workplace conversation has made it clear we are talking about more than just a collection of technologies or apps designed to collectively improve productivity in organizations. What has also become clear is that the digitization of the workplace...

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What Is a Chatbot? More Importantly, Should You Build One?

Does every business need a chatbot? PHOTO: ☰☵ Michele M. F. Chatbots are sprouting up everywhere, in every industry. Companies with chatbots range from CNN, whose news bot serves requests for news in particular industries, to Marriott International, whose chatbot helps Marriott Rewards members research and book rooms in more than 4,700 hotels. Because big brands are making waves in the chatbot world, and companies of...

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10 Artificial Intelligence-Driven Technology Trends for 2018

10 trends that topped executives technology predictions for 2018. The common denominator? You guessed it, artificial intelligence PHOTO: Krissia Cruz With 2018 almost here, vendors are wondering where and in what technologies budgets will be spent in the coming months. What once were cutting edge technologies only two years ago are now reaching the mainstream.  We turned to a number of executives to find out what technologies they...

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