bpm

Why AI and Business Process Automation Share a Bright Future

PHOTO: Dorian Mongel Digital transformation is about doing things differently, not just doing them better than everyone else. And because I come from the world of business process management technology development, I have a few thoughts about how bringing artificial intelligence into business process management can help you achieve both sides of this coin. Many business process management (BPM) projects are aimed...

Read More

What Is Business Process Management (BPM) And Why Is It Relevant Today

PHOTO: Shutterstock BPM, or business process management, is both a technology and methodology. It's also a very mature discipline — and one that has become increasingly relevant as more and more companies embark on digital transformation and customer experience projects. The methodology, at its most basic, consists of documenting a process and then bringing together stakeholders to validate that process and...

Read More

A Multifaceted Approach to Digital Transformation

PHOTO: Joel Filipe Wikipedia defines digital transformation as: “the change associated with the application of digital technology in all aspects of human society.” For the purpose of this article, we will focus on the digital transformation in businesses. While the focus of many articles hone in on the tech angle, digital transformation is not just about adopting new technologies, but also about...

Read More

7 Ways to Rekindle Your Love of Process Improvement

PHOTO: Cathal Mac an Bheatha Are your business processes crying out for a little love? The best way to ensure that your processes remain static, out of date and rarely used, is to deprive them of love and attention from your teams. When processes are routinely ignored or viewed as a hurdle that teams would rather bypass, it signals a need...

Read More

The X Factor for Business Success

Operational excellence can be a differentiating factor in the success or failure of a business. Why then do so many companies ignore it? PHOTO: Thomas Leth-Olsen What differentiates companies that build a track record of consistent, long-term growth, from the thousands that fail each year or are gobbled up by more successful competitors? Surprising findings reported in a recent Harvard Business Review article titled “Why Do We Undervalue...

Read More

Why Some Businesses Thrive in Times of Constant Change

While no business can make itself future-proof, certain tactics will help your company succeed at a time of constant change PHOTO: Jason Wong Why is it that some businesses thrive in an atmosphere of rapid change while others fail?  As we gear up for 2018, change seems to be occurring at a more rapid pace with each passing year. In the business world, globalization and shifting workforce...

Read More