business processes

Forget About Collaboration

PHOTO: Gary Chan I’m on a five-hour flight to Houston from a large, east coast financial services client where I facilitated a workshop on collaboration, and my biggest takeaway is “forget about collaboration.” What I mean by that is that no one cares about (or is paid for) collaboration: they care about (and are paid for) solving business problems. So instead of...

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Office 365 Tools: Where to Begin

PHOTO: Jack Douglass If you are new to Office 365, you will notice very quickly that there is no shortage of tools available to you. This abundance can be exciting and overwhelming for an organization looking to roll out these tools in an organized and well-governed fashion. As a consultant, I hear this from my customers over and over. They often are...

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