nathalie cotte

Put Voice of the Customer Feedback Into Action With the Usability Approach

PHOTO: Hal Gatewood As a product manager and usability expert, I work with both marketing and R&D teams to deliver a product that meets users’ needs and expectations and provides value. Our approach is to build a product with a strong base that offers most of the expected capacities considered important for our particular domain. Then we bake in the capability for...

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