rtc march

Chat Apps Are Only One Part of the Bigger Collaboration Picture

PHOTO: Love_Haight Chat apps are everywhere in the enterprise, and rightfully so. Email is inefficient, nobody (unfortunately) answers the phone anymore, and teams are looking for ways to get work done faster. Real-time messaging apps provide exactly that: a place for employees to gather quickly, seek expertise and stay connected across dozens of departments, offices and countries. But chat should only be...

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How to Run a Thriving Organization as a Startup

PHOTO: wocintechchat.com Modern companies must stay ahead of the technological curve for continued success. And while it’s easy to embrace the startup mentality of employee collaboration and cross-business communication when you have just 10 people in your organization, how do you keep that same nimble mindset when you have hundreds of people in your IT department and even more across the entire...

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Customer Experience, Automation and AI: 3 Enterprise Game Changers

PHOTO: Jeff Fielitz Over the past few years, the digital transformation of the workplace has picked up pace and changed the way businesses are run. The advent and subsequent growth of fast and reliable communication tools has changed the dynamics of the way we work. No longer are we tied to an office or a phone line. Today’s teams work from virtually...

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What Real-Time Collaboration Data Can Tell Us About Gender Diversity

PHOTO: wocintechchat.com Do men show an unconscious bias against women at work? Are men slower to respond to women in the workplace? Are women quick to respond because they feel they need to advance their own agendas, given that men still dominate senior management levels? The answers to those questions could reveal a dynamic in the workplace that could disadvantage women. Looking...

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Collaboration Matters Most for Front Line Workers

PHOTO: Metropolitan Transportation Authority Are you trying to decide where to start with the new collaboration tools you just acquired? Here’s a tip: don't start with you, or the other folks in the head office. Instead, seek opportunities at the front line, or out in the field. The market for enterprise collaboration tools is heating up. Many (most?) organizations are either...

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