by Interactive Online | Jun 15, 2020 | customer data, customer experience, customer feedback, customer trust, cxm, General, phil britt, UX, voc
PHOTO: Marten Newhall No one knows what customer experience will look like as states slowly start to reopen, but the one thing we do know is it will be very different than the customer experience of only a few months ago. We asked a few experts what changes they...