Workplace of the future

When We Need to Move Quickly We Work in Task Forces. Here’s How We Set Them Up

Making and communicating decisions across an organization can be a challenge anytime. Making decisions during a pandemic is a whole new level of challenge.When the impact of COVID-19 started to grow, we at Buffer, like many others, needed to move as quickly as possible, gather a lot of information, and make big decisions that would ultimately impact our team, our customers, and our business.This presented a...

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Aligning Our Values with Our Merchandise

For the past few years, we’ve been on a journey to make sure our Buffer swag – the branded merchandise that goes out to teammates, customers and the world – reflects our Buffer values.Branded merchandise has a vast footprint on the environment — in terms of production, shipping, employment practices, and distribution — so we treat these decisions with care, always remembering our value of “Act...

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Every Message We’ve Shared With Our Team (So Far) During COVID-19

Ever since a global pandemic exploded the ranks of remote workers in a matter of a few weeks, folks have been turning to longtime remote companies like Buffer for answers.We wish we had them. Buffer has been fully remote for almost 10 years, but this is not normal remote working.We know remote, and are eager to help others, but are also adapting to the new reality...

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Is Remote Work Greener? We Calculated Buffer’s Carbon Footprint to Find Out

I wish I could tell you that I have always been an environmental warrior.But my story is a more common one. I’ve always done my best to care for the environment. I cycle, walk or take public transport as much as I can. I use my refillable water bottle and tote bags to avoid waste.That’s not too bad, right? So I thought, until I read the...

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Why Transparent Email Stopped Working For Us and What We Do Instead

When I joined Buffer and opened my new Buffer email account for the first time, the email count read 200.  I was momentarily stunned. That was way more emails than I'd ever had in one place before.Usually, when you set up an email account at a new workplace, your inbox is empty at first – people don't yet have your email address and you aren't on...

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How We Hold an Engaging All Hands Meeting as a Remote Team

Many companies have a regular All Hands meeting. Generally, this is a company-wide gathering for all employees (‘all hands on deck’) to hear from the organization’s leaders and discuss the state of the company.At Buffer, the All Hands meeting is a key element of our communication and culture. As we grow, there’s an increased need to hear regularly from our CEO and...

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