conversational UI

What is Conversational UI, and Why It’s Important

Conversational UI is simply a chatbot experience that processes language in a natural way as if you were texting or speaking with another human being. A typical experience with technology, this included computers, websites and mobile apps, is conducted in a way that requires people to click on different icons or links in order to get the computer to do anything. It’s neither natural nor human-like communication, even if by...

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