Customer Experience, Automation and AI: 3 Enterprise Game Changers

Customer Experience, Automation and AI: 3 Enterprise Game Changers

PHOTO:
Jeff Fielitz

Over the past few years, the digital transformation of the workplace has picked up pace and changed the way businesses are run. The advent and subsequent growth of fast and reliable communication tools has changed the dynamics of the way we work.

No longer are we tied to an office or a phone line. Today’s teams work from virtually everywhere as they collaborate easily and build amazing things faster. This transformation is an ongoing process, and workplace collaboration technology will continue to evolve in new ways in order to facilitate that process to the fullest.

Here’s a look at three trends that I believe will…

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