Design Navigation for Clarity and Fidelity

PHOTO:
Julien Lanoy

Navigation is not a murder mystery. A great link tells you what it is, and just as importantly, tells you what it is not. There is nothing worse than a vague, meaningless link. Well, there is. It’s a link that promises much more than it can deliver. I call that sort of link a dirty magnet. 

The following are a list of terrible link names:

  • Resources
  • Tools
  • Knowledge Base
  • Tutorials
  • Documents
  • Data sheets
  • Manuals
  • Videos
  • Frequently Asked Questions
  • Quick Links
  • Useful Links
  • Do It Online
  • Solutions

It would be generous to say they are unclear. Formats are terrible forms of navigation. What is a document? What is not a document?…

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