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Crafting a Request for Information

Businesses entering a procurement process for an enterprise search application face a steep learning curve PHOTO: Jonathan Pendleton The procurement process for an enterprise search application often involves an imbalance in information, where the prospective customer has no experience in selecting such software, while the vendors (in most cases) have several hundred examples. This is an example of information asymmetry. In cases like this, the Request for Information...

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11 Tips to Prevent Customer Data Breaches

Security has been top of mind for IT leaders following the rash of major data breaches in 2017. If those breaches weren't enough to get your attention, maybe this will: Gartner has predicted that worldwide spending on information security products and services will reach $86.4 billion this year. And in 2018, spending is expected to grow to $93 billion. In many cases the best defense is good offense, and with...

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Content Services Might Just Solve Our Old Content Management Woes

By placing the focus back on the user experience, content services might just succeed where traditional content management failed PHOTO: StockSnap I recently dove into building a content services platform. The project is refreshing because it allows me to combine a number of recent technical advancements into a single effort.  The content services approach to solving the enterprise content management (ECM) challenge holds promise. Think of content services...

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What it Will Take for Artificial Intelligence to Become Useful For DAM

Artificial intelligence has a ways to go before it can help DAM platforms with image recognition PHOTO: Samuel Zeller Digital asset management (DAM) vendors have started integrating their systems with one or more of the currently available artificial intelligence (AI) image-recognition API components. Vendors typically advertise these tools as complete automation solutions, which free users from ever having to manually enter image tags again.  When tested with generic...

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How Governance Makes Low-Code Platforms More Productive

There is a secret to a successful low-code implementation and it is not at all related to the actual technology involved. Here is it, there must be good governance policies and some internal controls in place when a company decides to undertake such a project. If there aren’t, the situation could descend into chaos very quickly. That warning is not hyperbole. In fact, Forrester Research Analyst John Rymer, who has...

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8 Biggest Risks for Internal Auditors in 2018

Internal auditors are at risk themselves if they fail to focus on the broader business's success PHOTO: Nicolas Cool What are the biggest risks for internal audit this and next year? That was the topic of an article written by consultants at corporate governance recruitment firm Barclay Simpson titled, "What are 6 of the biggest risks for internal auditors in 2018?" From the title it's unclear whether...

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9 IoT Problems to Add to Your Security Worries

Security isn't the only issue the IoT poses. Here are nine other issues to keep you up at night PHOTO: pixel2013 on pixabay Along with the wealth of opportunities the Internet of Things (IoT) promises, it also introduces a wealth of headaches.  While security issues usually top the list of concerns for enterprises entering the world of IoT, it is by no means the only problem IoT...

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The Curious Incident of the Red Bag

A missing red bag provides an example of how ignoring back end processes can ruin a brand's reputation PHOTO: John Mancini The tech press often get caught up in the latest, bright shiny object du jour: big data, analytics, machine learning, deep learning — take your pick. And while I get as excited as the next about where technology is headed, if you can't get the basics...

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How to Deal With IoT Security Threats

The IoT's reach is expanding at a more rapid pace than security measures. Here are some tips to keep up PHOTO: AzureEyes on unsplash Depending on who you listen to, the Internet of Things (IoT) will reach either 26 billion or over 200 billion devices by 2020. Estimates of market size cover a similar spectrum, with experts predicting IoT will become a $1.9 trillion (Gartner), $7.1 trillion...

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Outlook Remains a Viable Collaboration Tool

For good or for bad, email remains very much a part of many company's collaboration strategy. Microsoft has been updating its Outlook client to help people remain productive PHOTO: Microsoft It became clear at Microsoft Ignite that the company was doubling down on its Microsoft Teams product as the center of an Office 365 user's world. Microsoft introduced new integrations with other Office 365 components, including SharePoint,...

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