enterprise collaboration

9 Technology Trends Shaping the Digital Workplace in 2018

These digital workplace technology trends took root in 2017, but we can expect to see more of them in 2018. PHOTO: Eddie Kopp Over the past 12 months, the digital workplace conversation has made it clear we are talking about more than just a collection of technologies or apps designed to collectively improve productivity in organizations. What has also become clear is that the digitization of the workplace...

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Stop Focusing on Digital Workplace Adoption

If adoption is your main goal with your digital workplace, you're asking the wrong question PHOTO: Stefan Cosma Arguably the digital workplace isn’t new, per se. We've been digital for quite some time. Over the years, the adoption curve has remained the same every time we roll out a new technology: a large spike in usage up front, followed by a plummet and then a gradual decline. Focusing...

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Constructive Feedback Tips From a Former F-16 Pilot

F-16 pilots know that giving and taking feedback can be a matter of life and death. So how do we translate that to the business world? PHOTO: Ant Rozetsky Everyone knows feedback is essential to creating a top team. But many people, managers and employees alike, avoid feedback at all costs. Fear of feedback is common, because criticism, even constructive criticism, has the tendency to put people on the...

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How to Future-Proof Your Business

Organizations are struggling to get the communications balance right. Here are a few tips to help out PHOTO: Ian Espinosa on unsplash Change is the new normal in today's hyper-connected world. Fundamental changes, both physical and emotional, are taking place in our working environment, and those changes require companies to take a new approach to employee engagement, communication, training and business transformation. In a recent study...

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A Bad User Experience Will Tank Your Digital Workplace Efforts

All of your digital workplace efforts will go down the drain if it comes with a poor user experience PHOTO: Daniel Lobo At the heart of every successful digital workplace is a great, engaging experience, one where team members forget about the technology.  If your users prefer to communicate via the digital workplace instead of via email, phone or face-to-face meetings, and everything is running smoothly,...

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3 Collaboration Skills You Need for Today and Tomorrow

The ability to collaborate and collaborate well is more important than ever. Here are three skills to boost your collaborative power PHOTO: rawpixel.com Collaboration is more important than ever given the rate of digital transformation organizations are going through today.  While collaboration has always been a needed skill in the workplace, increasingly distributed workforces, knowledge silos and new developments in technology have put renewed pressure on learning...

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Collaboration Diffusion Leads to Confusion

Sometimes an abundance of choice leads to paralysis. Such is the case with the collaboration software world today PHOTO: Mike Mozart It’s usually good to have choices. If the only food available was broccoli, a lot of people might starve (including me). Instead, we have more choices of what to eat than at any time in history.  Choice usually is progress. The same is true in...

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9 Big Community and Collaboration Platform Trends for 2018

2017 was a busy year for community and collaboration platforms and 2018 is looking to be more of the same PHOTO: William White Online community software had a big year in 2017, and it looks as if this trend will continue into 2018. On the one end you’ve got richer community experiences and more personalization, and at the other, big headlines around mergers and acquisitions to consolidate niche...

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The Dual Rise of the Digital Workplace and Remote Work

While the digital workplace's purpose isn't solely to support remote work, it has opened the door for more flexible working policies PHOTO: Aditya Chinchure on unsplash Remote work is on the rise. Earlier this year, Gallup released its latest State of the American Workplace report, which found 43 percent of workers now work outside of the office at least part of the time.  As interest in and...

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Workplace Support Options Are Getting Smarter and Better

In today’s digital workplace, the IT service desk and customer call center are being replaced by more effective and automated support channels. PHOTO: Kai Kalhh Service desks and IT support — once relegated to a back-room, phone-based operation — was typically associated with frustration, delays and short-term fixes that didn’t always solve the problem at hand. The results were often a loss in productivity and unacceptable downtime. Today,...

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