For the Intelligent Workplace to Succeed, We Must Shore Up Our Foundations

Avi Richards

Three years ago, I attended an event where a representative from IBM presented on the potential of Watson in various sectors. The presentation turned out to be very good, but unfortunately we had to wait 10 minutes while an AV guy sorted out the projector, cable and other assorted issues before it could start.

The irony of a situation where technology paints an exciting picture of the future but then somehow fails to deliver on some of the basics wasn’t lost on the audience.   

To me, this is an analogy for where we are with any concept of the “intelligent workplace” — a heady future mix of artificial intelligence…

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