If you provide websites to clients or users, then you’ll need some way of letting your clients communicate with you to ask questions or raise problems. You might be doing this already via your site’s admin screens – but what about creating a support forum in the front-end of your site?
At WMPU DEV we have a very active support forum. This has real benefits:
- It shows current and potential members what benefits our support forums offer.
- It helps our members find the answers to their questions without having to raise their own ticket.
- It makes our support team more efficient, as they can direct members to existing threads if their question has…