Increase ‘Speed, Scale and Efficiency’ With an Intelligent Workplace
The most significant development in the digital workplace market over the past year is the rising level of interest in cognitive technologies such as artificial intelligence (AI) and machine learning (ML), according to Shafath Syed.
“These technologies have been popularized in the consumer world through Alexa, Cortana, Google Assistant and Siri,” he said. “Employees are expecting cognitive capabilities in the workplace and organizations see these technologies as a way to reduce their operations costs.”
Syed is senior director of product management at BMC Software, where his responsibilities include heading up the vendor’s digital workplace…