Make Transition to Digital Workplace as Easy for People as You Can
Over the past 14 years, Ken Goodlad has seen digital tools shift from playing a supporting role in the workplace to becoming integral to an organization’s success with both its employees and the people they serve.
“The move to digital-first is particularly important for somewhere like Scottish Government because we should be adapting how we engage with the Scottish public to match their preference for digital,” he said. A country that’s home to 5.4 million citizens, Scotland is part of the U.K. and has its own government.
Goodlad is currently digital workplace coordinator for the Scottish Government. He helps steer the government’s…