Stop Focusing on Digital Workplace Adoption

If adoption is your main goal with your digital workplace, you’re asking the wrong question PHOTO:
Stefan Cosma

Arguably the digital workplace isn’t new, per se. We’ve been digital for quite some time. Over the years, the adoption curve has remained the same every time we roll out a new technology: a large spike in usage up front, followed by a plummet and then a gradual decline. Focusing on adoption isn’t how you get people to use new technology. If you think adoption is the answer, you’re asking yourself the wrong question.

Knowledge workers are in application and information overload. Acknowledging this and then assessing the landscape that…

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