The Intelligent Workplace’s Promise and Pitfalls #DigWorkChat

PHOTO:
Ida Kammerloch

Artificial intelligence has been making its way into the workplace for a few years now, whether in the form of AI-driven search platforms, rudimentary chatbots or voice-enabled assistants. But with the promise of AI comes some caveats. 

As much as we hear businesses proclaim the power of AI to augment employee effort, workers are wary of the potential loss of jobs as artificial intelligence grows more capable. For every promise of retraining and freedom from mundane tasks, there’s another story of layoffs caused by workplace automation. 

Another monkey wrench currently holding machine learning back from reaching its full…

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