What is Conversational UI, and Why It’s Important

What is Conversational UI, and Why It’s Important

Conversational UI is simply a chatbot experience that processes language in a natural way as if you were texting or speaking with another human being. A typical experience with technology, this included computers, websites and mobile apps, is conducted in a way that requires people to click on different icons or links in order to get the computer to do anything. It’s neither natural nor human-like communication, even if by now we are pretty used to it and expect it.

Conversational UI makes the switch to a human form of communication as if a human were to have a normal conversation with another person. Currently, the two…

Read Full Article