Why Enterprise Content Management Is Giving Way to Content Services

Why Enterprise Content Management Is Giving Way to Content Services

PHOTO:
Adrián Tormo

More than one year has passed since Gartner formally declared the death of “enterprise content management” and offered “Content Services” as a replacement market definition. It now seems clear that the experts were correct when they said traditional enterprise content management (ECM) solutions could not address the complex information management challenges faced by companies in today’s fast-changing digital economy.

Traditional ECM vendors convinced enterprises to move to an approach focused around a single-repository with a suite of products built on top. What they actually delivered, however, was a monolithic…

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