Quick answer
Open a copy of the source image when learning or retouching. Opening a flattened export does not recover its original editable layers.
Applies to
For website owners preparing authorized image assets in their own licensed Photoshop installation. Photoshop runs on your computer and is separate from cPanel hosting. The preserved tutorial shows an older interface; this is not a certification of every legacy tool in current releases.
Steps
- Open the intended document or workspace and identify the relevant panel or preference.
- Use File > Open and select the intended file. Review format/profile notices deliberately and preserve the original before editing.
Check the result
Confirm the intended panel, sampled value, measurement or workspace behavior. A zoom or screen-mode change does not change the stored image dimensions.
Troubleshooting and support
If a control from the old video is unavailable, use Adobe's guide for your installed version. For a website crop or display problem, check the actual uploaded file and theme placement before repeatedly editing the original.
Contact support from the owning account with the domain, product/version, exact error, time/time zone and redacted evidence. Exclude credentials, session URLs, payment details and private customer records. Confirm any separate application-support scope.
Original historical tutorial
The original tutorial link and any earlier written lesson are preserved below as historical material. They show an earlier interface and may depend on an old player. Use the current written guidance above and its references when labels or capabilities differ; the old interface does not establish current hosting availability.
Related help
Official references
Written guidance reviewed November 1, 2026. The preserved historical tutorial has not been recertified for current software.
