Knowledgebase - Interactive Online

3 Articles Databases and phpMyAdmin

Database users, safe import/export, application access, and recovery. Preserve live business data.

5 Articles Files and Website Deployment

Document roots, static HTML, Astro, secure uploads, source control, and deployment verification.

11 Articles SSH Keys and Secure Access

Generate and authorize public SSH keys, test your connection, and manage account access.

Articles

Upload a reviewed file with cPanel File Manager Quick answerIn File Manager, open the domain's confirmed document root, select Upload, and upload... Find what is using your hosting disk space Quick answerUse Files > Disk Usage to identify the largest folders, then check mailbox and... How to log in to cPanel from your Interactive Online account Quick answer The easiest way to open cPanel is through your Interactive Online Client Area. Start... Upload website files with SFTP: settings and secure connection Quick answerUse SFTP with your assigned hosting server, SSH port, cPanel username, and authorized... Move a cPanel-hosted domain's DNS to Cloudflare without losing email Quick answer To move DNS for a cPanel-hosted website to Cloudflare, copy the complete active DNS... AI Free, Starter and full hosting: understand the editing tools Quick answerCheck the exact hosting service attached to your domain before following a tutorial.... Add a scheduled website task without creating duplicate jobs Quick answer A cron job runs a command on a schedule. Before adding one, confirm that the... Change a website's PHP version with a tested rollback Quick answer Change PHP only after checking the application, plugins, theme, and dependencies... Connect Claude Code or Codex to cPanel: complete Windows and Mac setup Quick answerUse a coding agent on your own computer with a separately tested SSH/SFTP connection,... Connect to your hosting account with jailed SSH Quick answer SSH gives you command-line access to your own hosting account. Interactive Online's... Find .htaccess and other hidden files in File Manager Quick answerIn File Manager, choose Settings, enable Show Hidden Files (dotfiles), and save. Open... Fix website file permissions without making everything writable Quick answer Use permissions appropriate to the account and application instead of setting every... Log PHP errors privately instead of displaying them to visitors Quick answer Production PHP errors should be investigated through protected logs rather than... Set up an SSH key for your hosting account Quick answer An SSH key pair contains a public key that you authorize on the hosting account and... Site shows 403 FORBIDDEN message. Quick answerA 403 Forbidden response means the server refused the request. Check the exact URL,... Troubleshoot cPanel, SSH and SFTP login problems Quick answer Start by identifying which login is failing: the Interactive Online Client Area,... Understand PHP memory and upload limits before raising them Quick answer An upload or memory failure can be caused by several different limits. Check the... Use website error logs to diagnose a failed request Quick answer Capture the failing URL, approximate time, and matching error-log entry before... Why does my cPanel show different tools from a tutorial? Quick answer cPanel tools vary by hosting plan, account permissions, server version, and...

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