Quick answer
Connect with the service's assigned SSH host, port and account user, then type exit at the remote shell prompt and press Enter when finished. For the current walkthrough, use the PuTTY connection and exit guide.
Applies to
For the owner or an authorized editor of the website/account named in this article. Confirm the installed product version and permissions. Interactive Online hosting access does not automatically grant an application administrator login.
Steps
- Use your own authorized computer and obtain the correct hosting connection details. Keep private keys and passphrases outside chat and website files.
- In Session, enter the assigned host and port and select SSH. Independently verify the host-key fingerprint before accepting a new or changed identity.
- Test the intended local behavior or a harmless remote read, then save only the intended session settings. Use exit to end a remote shell.
Check the result
Confirm the actual host, account and intended setting, rather than relying on a saved label.
Troubleshooting and support
For a changed host key, permission error or missing setting, confirm the service details and supported application version. Do not bypass certificate/host-key checks or expose an SSH listener publicly.
Contact support from the owning account with the domain, product/version, exact error, time/time zone and redacted evidence. Exclude credentials, session URLs, payment details and private customer records. Confirm any separate application-support scope.
The historical lesson link and player files below returned Page Not Found during the November 1, 2026 check. Use the written steps above and the current PuTTY connection and exit guide. The original lesson markup is retained below.
Original historical tutorial
The original tutorial link and any earlier written lesson are preserved below as historical material. They show an earlier interface and may depend on an old player. Use the current written guidance above and its references when labels or capabilities differ; the old interface does not establish current hosting availability.
Related help
Official references
Written guidance reviewed November 1, 2026. The preserved historical tutorial has not been recertified for current software.
