Quick answer
Custom website work is scoped around the pages, design, content, features and integrations required. A refresh also depends on the condition of the existing site and the parts being changed. A proposal defines the work and cost; there is no single project price that applies to every website.
The schedule depends on the scope, whether content and images are ready, technical dependencies and review cycles. Interactive Online provides a proposed schedule with the agreed scope. A desired launch date helps with planning, but it is not a confirmed delivery commitment until the project has been reviewed and agreed.
Useful details to share include:
- What your business does and what you want the website to accomplish.
- The current website address and platform, if you have one.
- The most useful improvements or essential features.
- Any important date or event, and whether the timing is flexible.
- A budget range if you have one, or a request for help choosing a practical scope.
It is fine to start with an incomplete idea. You can ask questions and compare options without submitting a project inquiry. Do not send passwords, private keys, payment details or private customer records in a planning conversation.
Keep one-time design/development work separate from recurring hosting, website care and third-party costs. Shopify subscriptions, app charges, licenses and other dependencies are reviewed during planning where relevant. A hosting plan's monthly price is not a quote to design a custom website.
Related help
- Prepare a useful brief for a new website
- Understand website project scope and change requests
- Understand the difference between hosting and website care
Updated October 30, 2026.