Quick answer
Create the database under Manage My Databases. Creating it alone does not create a user, grant access or install an application.
Applies to
For Interactive Online cPanel customers with permission to manage the selected service. The tool must be enabled on your plan. Open the correct service from the Client Area before changing anything. The preserved video shows an older interface. In cPanel 120 and later, Manage My Databases replaces the older MySQL Databases label. Database and user names may include an account prefix.
Steps
- Open Databases > Manage My Databases and find New Database.
- Enter the intended database suffix and review its full prefixed name before choosing Create Database.
- Create or select an appropriate database user and assign only the privileges that application requires.
Check the result
Confirm the full name in Current Databases and check the intended user association before configuring the application.
Troubleshooting and support
If a database limit or name conflict appears, resolve that specific issue. Use Database Wizard for a guided database/user setup.
If the problem continues, contact support from the account that owns the service. Include the domain, exact error, time and time zone, tool name, and a redacted screenshot. Keep passwords, private keys, cookies and private message content out of the ticket.
Video tutorial
The original video is preserved. Its interface or product version may differ from the written guidance above.
Related help
- Create a MySQL database and user with the cPanel Database Wizard
- How to assign a user to a MySQL database in cPanel
Official references
Written content reviewed November 1, 2026. Menu availability depends on the product version, permissions and service.
