Quick answer
An accessibility review should identify observed barriers, affected journeys, evidence, and practical next steps. Remediation then addresses the agreed issues and verifies the changed experience. A scan score alone is not a complete review or legal certification.
Before you begin
Agree on representative pages, user journeys, testing methods, and the technical target. Interactive Online’s service uses WCAG 2.2 AA as a technical target where agreed, with scope and limitations recorded.
What to do
- Group findings by affected component and visitor task. Repeated template barriers may deserve a shared fix rather than isolated edits on every page.
- Prioritize problems that block access to information, navigation, forms, or purchasing. Consider impact, frequency, and available interim alternatives.
- Assign a repair owner, expected behavior, and acceptance check to each issue. Identify third-party components that need vendor involvement.
- Implement changes in a controlled environment and test the affected journey with relevant manual and automated methods.
- Record completed fixes, remaining barriers, test coverage, and follow-up responsibilities. Recheck important components after later design or software changes.
How to check the result
The repair record should explain what improved and how it was verified. Keep untested pages and unresolved third-party limitations visible rather than presenting a narrow review as a guarantee for the entire website.
If you need help
Legal obligations depend on circumstances and require qualified advice where needed. For technical help, send the affected URL, task, and observed barrier. An overlay or widget should not be assumed to resolve the underlying site issues automatically.
Related help
- Check keyboard navigation and visible focus on your website
- Review form labels, instructions, and error messages
- Review a website before approving its launch
Official references
Reviewed October 31, 2026. Interfaces, vendor availability, and account features can change. Check your current account before making changes.
