How do I pay for an invoice? Print

Quick answer

Sign in to the Interactive Online Client Area, open Billing > My Invoices, and select the invoice you want to pay. Review its service, amount, and status, then use the payment controls shown on that invoice.

Pay the intended invoice

1. Open the secure Client Area and select the correct client account if your login has access to more than one.
2. Open Billing > My Invoices. Choose the invoice number you want to review.
3. Check the service description, billing period, total, currency, due date, and payment status. If the invoice already shows Paid, check its transaction information before attempting another payment.
4. Choose an available payment method and complete payment on the secure billing/gateway page. Keep card details out of support tickets and chat.
5. Return to the invoice and confirm its status. Keep the receipt. If the gateway accepted payment but the invoice is still unpaid, contact billing before paying again.

If payment fails

Record the invoice number, time, payment method name, and a redacted error. Do not send a full card number, security code, or banking credentials. Ask billing to check an unexpected amount or status before retrying.

Related help

• Review an invoice before paying for a hosting plan
• Send a website support request with useful troubleshooting details

Last content review: October 31, 2026. Check the version and features available in your own account.