Quick answer
Order an additional service or upgrade only after confirming what the existing account already includes. Third-party licenses and development work may be separate.
Applies to
For Interactive Online customers using their own Client Area account. The original video shows an earlier client interface; labels and available payment/service actions can differ.
Steps
- Confirm the correct Interactive Online customer account and the exact service or record involved.
- Open the intended service or secure ordering flow, review current features, price, billing term and affected service, then confirm only the purchase you intend.
- Read the saved status or confirmation back. If an order, payment or ticket outcome is uncertain, check its existing record before submitting again.
Check the result
Verify the intended account detail, service status, invoice or ticket in the Client Area. Keep any private confirmation outside public screenshots.
Troubleshooting and support
If a control is missing, check account permissions and service eligibility. For lost access, follow the supported account-verification process instead of creating duplicate accounts or sharing another person's login.
Contact support from the owning account with the domain, product/version, exact error, time/time zone and redacted evidence. Exclude credentials, session URLs, payment details and private customer records. Confirm any separate application-support scope.
Original historical tutorial
The original tutorial link and any earlier written lesson are preserved below as historical material. They show an earlier interface and may depend on an old player. Use the current written guidance above and its references when labels or capabilities differ; the old interface does not establish current hosting availability.
Related help
- What happens when I upgrade a Free AI website trial?
- Send a website support request with useful troubleshooting details
Official references
Written guidance reviewed November 1, 2026. The preserved historical tutorial has not been recertified for current software.
