Quick answer
Download PuTTY from its official project page and choose the supported Windows package for your computer. Avoid search advertisements or lookalike download sites.
Applies to
For PuTTY on your own Windows computer and an account with authorized SSH access. Use the hosting service's assigned hostname, port and user. An ordinary cPanel account is not a root login; your service may use a nonstandard SSH port.
Steps
- Open the official PuTTY download page linked below and select the appropriate Windows architecture/package.
- Review the publisher and available signatures/checksums. Use your organization's approved installation process and a currently maintained version.
- Launch PuTTY from the installed or downloaded official application. Obtain the exact hosting SSH settings before connecting.
Check the result
Confirm the application opens and its version/source match the intended official package.
Troubleshooting and support
If Windows reports an unexpected publisher or a download warning, verify the official package before running it. Do not disable security controls to launch a guessed download.
If the problem continues, contact support from the account that owns the service. Include the domain, exact error, time and time zone, tool name, and a redacted screenshot. Keep passwords, private keys, cookies and private message content out of the ticket.
Video tutorial
The original video is preserved. Its interface or product version may differ from the written guidance above.
Related help
- Import and authorize a public SSH key in cPanel
- Fix Permission denied (publickey) when connecting an AI coding tool
Official references
Written content reviewed November 1, 2026. Menu availability depends on the product version, permissions and service.
