productivity

How Award-Winning Digital Workplaces Make a Difference

PHOTO: Shutterstock Great digital workplaces are making an impact. Leading organizations such as BNY Mellon, Verizon and Vodafone — winner and runners up, respectively, in the 2017 Digital Workplace of the Year Award — are demonstrating this in no uncertain terms. Achieving a high performance digital workplace is no easy task, and many practitioners are struggling to give it the attention...

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Chatbots Belong in the Workplace (Provided They’re Well-Designed)

PHOTO: jens johnsson Chatbots, or conversational user interfaces, allow people to interact with systems in more human ways. In the workplace they promise to tackle information overload, simplify services and lighten the load of repetitive tasks using rules and artificial intelligence (AI). The rapid development of AI promises a future where bots will run routine tasks better and cheaper than humans.  This,...

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What the Tech Backlash Means for Corporate America

PHOTO: Rami Al-zayat It’s not often that an organization causes a media firestorm by saying something that is both radical and obvious. But that’s exactly what the new Center for Humane Technology has accomplished.  We all know that excesses in technology consumption have been percolating for quite some time, with people literally losing their lives to their mobile devices. The National Safety...

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Launching a New System? This Is the Only Metric That Matters

The main metric to worry about when launching a new digital workplace (or any system) is productivity. PHOTO: Steve Harris How do you measure the success of a new system? That is one of the biggest questions people ask when deploying a new piece of software.  Some suggest tracking key performance indicators (KPIs) tied to the utilization of the new system or the reduced usage of the older...

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Enterprise Productivity Experts’ Trends for 2018

What does 2018 hold for the future of work? These productivity experts weighed in with what they see as growing trends PHOTO: Samuel Zeller How people work has been evolving for some time. Our connected world provides more flexibility than ever before in where we work and what devices and applications we use to complete tasks. Unfortunately, a nasty symptom of the digital infrastructure and the countless apps...

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