Social media is one of the most powerful tools a business can use to connect with new and existing customers, but most businesses don’t have the time or resources to manage their own social media accounts. It’s also becoming more and more difficult to keep up with the ever-changing algorithms and formats on Facebook, Twitter, Instagram, LinkedIn, etc.
Not only is it important to have a social media presence, but it’s also important to keep your accounts active and updated with fresh content. If you’re not actively posting fresh content, you’re missing out on a HUGE opportunity to grow your business. Your competitors are already posting on social media. They’re getting the word out about their products and services while you’re sitting on the sidelines.
Interactive Online offers social media management and posting services that will take care of everything for you. We’ll make sure your accounts are kept active and updated with fresh content, and we’ll also help you develop a social media strategy that will reach more customers.
Our USA based team will help you create and schedule engaging content, grow your followers, and increase reach and engagement across your social media channels.
We’ll schedule your social media content in advance to ensure your followers see daily, consistent & relevent content for your brand.
We’ll post a wide range of content, including your product & service highlights, testimonials, special offers, industry news & insights, videos, images, infographics & more!
Access the client interface to upload content we can use for your posts, get recommendations, view your content calendar, review scheduled posts, & approve content.
Pick a service plan based on your needs and marketing budget.
Tell us about your business and give suggestions for posts you’d like to see.
Sit back and let us do all the work! We’ll begin curating content and posting it to your profiles.
We only employ qualified content managers to create and manage content for our customers. Our managers are college-educated, professionally trained, full-time, US-based social media experts that spend hours on the Web looking for relevant and optimal content in order to connect with your businesses’ audience in a meaningful and personal way. We take individual concern for each of our clients needs and believe you will notice the quality of the content we produce. We can also use any media or photography provided to us via shared drive.
Once we get your order, you will receive a welcome email that contains a link to a survey to fill out. This is your chance to brainstorm and tell us everything you want us to post on your social media accounts. Are you OK with professional photos we pay royalties for if you’re low on photos, or do you want to provide us with your own shared drive folder of photos? We want to post in your personality, so this is your chance to tell us what you like, and what you don’t like. If you’re not sure what you want, we’ll design a strategy for you related to your industry and target audience, we’re pros at this!
Yes! You are free to continue posting and managing your accounts to whatever extent you would like. In fact, we encourage it. We’re not at your place of business, so you can take photos and videos and provide them to us for posting as well.
We have an online support system for this! Your social media manager will be happy to assist you in handling any new products or specials that you would like to post. You are welcome to submit new information or instructions on your account at any time. We are here to make things easier for you! Please note: we create content a week in advance, so we need at least a week notice for time sensitive posts.
There will be a short online letter of agreement for you to sign which will clearly explain the terms of service along with our obligations to you (performing the work promised) and your obligations to us (paying for our services). You are free to walk away at any time you would like, we only ask that if you wish you cancel, you do so according to our terms and conditions before your billing date.
Our social media plans Level 1 through 3 are online and email support only. However, your business is important to us and we understand that sometimes you just need to connect with us over the phone. Please submit a support ticket in this instance and we can schedule a call. We do have a phone plan you can add to your lower level account. We do prefer that all content direction and requests be submitted via our support ticket system, to keep a clear record that we can then add to your file. This is also the fastest way to guarantee a response!
We would be happy to assist you in any variety of other ways. Our agency also offers Facebook Ads Marketing, Local SEO, Website Development, Blog Writing, Social Video Creation, and Logo Design. Contact us to discuss more ways we can help marketing your brand.
We offer the ability to review posts with our Level 3 and 4 plans . The post review process can double or triple the time involved to publish posts to your profiles, therefore raising the monthly cost. But we do post for hundreds of businesses every day, and 98% of them trust us with their content. You should too!
Since it requires a unique strategy and includes some awesome growth strategies, we can add it to your plan for an additional fee.
We use a variety of strategies to reach a larger audience on Facebook, but if you’d really like your engagement and Facebook “Likes” to grow, Facebook Ads is your best solution. We offer an affordable option to manage your Facebook Ads, that can help increase your post reach and page likes!
Instagram does not support links in comments or posts, and doing so can actually appear less professional. There is an alternative! The link can be placed in your profile can be changed regularly, with a short caption such as “Tap the link in our bio to learn more”.
Although we optimize your targets for your specific business, some social media spam accounts will get through. We cannot prevent this risk completely, but we can take action to reduce it’s frquentcy. We recommend always unfollowing and blocking/reporting these accounts as they come up.
Hashtags will help people interested in your industry find you on social! They aren’t just limited to Twitter anymore. Hashtags are used on all platforms that we offer. You may use up to 30 hashtags per post on Instagram, and we recommend 3-5 on all other social media platforms.
A bit.ly link is a shortened link that comes from a third party posting app. A shortened link actually helps your engagement. Also, some channels have limits on how many words or characters you can use with your posts. Link shorteners help free up space for more content, as the link is taking up less space.
Cloud Campaign is the 3rd party app that we use to post to your social media profiles. In certain cases, your posts may say “Posted by Cloud Campaign”, but this is only visible to users that are already admins of the company page. Your followers won’t see this.
Data shows that content marketing works best when a variety of post types are used, including links to non-competitor articles, facts, statistics, quotes and a host of other ideas. We usually post around 2 promotional posts a week, but if you’d like to change this frequency, you are welcome to request a different content calendar. We can link to your page everyday if you’d like, even though we don’t recommend it.
Social media content creation is focused on building brand awareness. Potential clients need to know about your business before you make a sale. That’s where we come in. We educate your clients about your product/service/business, and establish a rapport with them. We want you to appear as an industry expert, so we share content related to your business. We do NOT guarantee sales through our content creation, as this is much different and is called the branding phase. We could post as much as we want but if your company is not setup to close a sale, or doesn’t have a budget for advertising, we cannot control that. If you’re interested in learning more about social media advertising, please contact us so we can discuss our Facebook Ads marketing plans with you.
While we can’t repost everything from your other profiles, we can start posting to the new platform moving forward.
It’s important to understand that social media marketing is incredibly multifaceted, and while we can do a lot for you, like daily content posting that helps boost search-ability, content curation and page optimization, this system works best when business owners contribute some of their specific expertise as well. We have plenty of paid stock libraries to pull from where we have royalties, but engaging content often comes from you, the business owner. We don’t ask that you create your own posts, but simply that you share some photos from behind the scenes, customer testimonials or things that you’ve been working on to really personalize your feed.
Due to recent API changes, Instagram has made it clear the best way to grow exposure is through sponsored content. In the past, automated growth systems could help, but those days are over. We can run a “Likes campaign” to grow your followers on your Facebook Business Page and sponsor posts throughout the month to your desired audience for increased engagement on those particular posts.
Growing followers on Instagram is a bitr different, we can still promote posts for increased exposure but we cannot run a “follow my page campaign” as Instagram does not allow it, but people will see your Instagram ads and follow your page if they like what they see.
The goal with these ads is to get your brand out in front of more people, adding brand awareness, credibility and social proof to your business, and ultimately also adding more followers.
We recommend a budget of $5 to $20 per day to support the sponsored content. This ensures your brand is introduced to all of your current followers and new potenital followers. There is no limit to the amount you can spend on sponsor ads. Some customers spend thousands to tens of thousands per month.
LinkedIn is a great platform to network with other industry professionals. It can be more difficult to build a following if you do not already have an established account, but you can work at building your connections.
Your Google Business Profile is going to have less social engagement, but does help boost your SEO (search engine ranking). Google rewards businesses that have a Google Business Prodile by increasing their rankings in Google search results. It is also the first thing customers will see when they Google your company name. You want it to look amazing with lots of great reviews. We can help optimize your Gooel Business Profile with content for an additional fee. Contact us for more details.