Quick answer
Create an autoresponder for one address and review its interval, message and active dates. An autoresponder does not create a mailbox or store incoming mail.
Applies to
For an authorized mailbox user. Interactive Online manages settings only for mail hosted on the selected service; mail hosted elsewhere uses that provider's settings. The preserved lesson shows an earlier interface.
Steps
- Open the intended application or account and confirm its complete mailbox address and provider.
- Open Email > Autoresponders > Add Autoresponder. Set the intended domain/address, reply interval, From, subject, message and start/stop controls. Review what information the public reply reveals before saving.
Check the result
Send from a controlled external address and check one reply. Repeated messages within the configured interval may intentionally receive no further reply.
Troubleshooting and support
For a missing tool or limit error, confirm the selected service and enabled features. For a delivery problem, check the actual mail provider and routing before changing unrelated DNS or passwords.
Contact support from the owning account with the domain, product/version, exact error, time/time zone and redacted evidence. Exclude credentials, session URLs, payment details and private customer records. Confirm any separate application-support scope.
Video tutorial
The original video is retained. Its interface can differ from the current written guidance.
Related help
Official references
Written guidance reviewed November 1, 2026. The preserved historical tutorial has not been recertified for current software.
