Quick answer
Save an unfinished Roundcube message to Drafts so you can return to it later. A saved draft has not been sent.
Applies to
For the correct mailbox in Roundcube webmail on an email-enabled Interactive Online service. Open it through cPanel Email Accounts > Check Email or the trusted webmail link. Skin, version and provider settings can change labels.
Steps
- Choose Compose and enter the intended message details.
- Use Save or Save draft and wait for confirmation.
- Open Drafts, reopen the saved message and continue editing. Review recipients and attachments before eventually sending.
Check the result
Reopen the draft and confirm its latest text and attachments are present. Do not rely only on an unsaved browser tab.
Troubleshooting and support
If the draft is missing, confirm the mailbox and configured Drafts folder, available storage and any connection error.
If the problem continues, contact support from the account that owns the service. Include the domain, exact error, time and time zone, tool name, and a redacted screenshot. Keep passwords, private keys, cookies and private message content out of the ticket.
Video tutorial
The original video is preserved. Its interface or product version may differ from the written guidance above.
Related help
Official references
Written content reviewed November 1, 2026. Menu availability depends on the product version, permissions and service.
