How to manage your address book in Roundcube Print

Quick answer

Use Contacts, called Address Book in older Roundcube, to manage saved recipients. Check the actual address even when a familiar display name appears.

Applies to

For the correct mailbox in Roundcube webmail on an email-enabled Interactive Online service. Open it through cPanel Email Accounts > Check Email or the trusted webmail link. Skin, version and provider settings can change labels.

Steps

1. Open Contacts and select the intended address book.
2. Create or edit a contact, enter the correct email address and save. Use supported import/export controls for a larger transfer and keep a recovery copy.
3. Select a contact and compose a controlled test. Review To, Cc and Bcc before sending to a group.

Check the result

Reopen the saved contact and confirm the complete address is correct. Test one recipient before using a group.

Troubleshooting and support

If a contact is missing, check the selected address book and search. Export required contacts before a deletion or bulk import.

If the problem continues, contact support from the account that owns the service. Include the domain, exact error, time and time zone, tool name, and a redacted screenshot. Keep passwords, private keys, cookies and private message content out of the ticket.

Video tutorial

The original video is preserved. Its interface or product version may differ from the written guidance above.

Related help

• Use webmail to separate a mailbox problem from a device problem

Official references

• Roundcube user guide

Written content reviewed November 1, 2026. Menu availability depends on the product version, permissions and service.