Quick answer
The video shows branding for retired cPanel themes. Current reseller branding, when enabled, uses supported WHM customization tools rather than edits to an old theme's files.
Applies to
For an authorized reseller or administrator whose Interactive Online service includes the relevant WHM permission. Ordinary website hosting uses cPanel and does not imply WHM or root access. Work only with accounts you own or are explicitly authorized to administer. The video is an older interface reference.
Steps
- Confirm that your reseller service permits branding and determine which customer accounts it affects.
- Open the supported cPanel > Customization tool if offered. Review the current logo and branding requirements before uploading an owned asset.
- Preview and save only the intended supported fields. Keep a recovery copy of the previous branding.
Check the result
Inspect an authorized affected account and verify the logo is readable and account tools still work.
Troubleshooting and support
If branding is not available, ask support about supported options. Do not modify WHMCS templates or revive an old theme to reproduce the video.
If the problem continues, contact support from the account that owns the service. Include the domain, exact error, time and time zone, tool name, and a redacted screenshot. Keep passwords, private keys, cookies and private message content out of the ticket.
Video tutorial
The original video is preserved. Its interface or product version may differ from the written guidance above.
Related help
Official references
Written content reviewed November 1, 2026. Menu availability depends on the product version, permissions and service.
